![]() ![]() Of these 70 projects, 8 had been given ‘double-red warnings’ ( Guardian, 5 July 2005). Such problems have become a familiar story and the steady stream of failures seems destined to continue into the future.ĭuring the same period a committee of members of parliament issued a warning that of 254 government-funded computer projects currently under development, 70 had been given a ‘red light’, meaning that they will fail to deliver the promised benefits unless immediate action is taken. The article reprinted in Box 1 indicates the extent of the political unrest with a system that left families relying on food parcels, and that has been variously described as being ‘in chaos’ and ‘shambolic’. Introduced in 2003, it was designed to help those on low incomes and whose social circumstances prevented them from working full-time (Citizens Advice Bureau, 2005). In late June and early July 2005 a row erupted concerning the operation of a major flagship of government social policy, the tax credit system. 1 Why is systems engineering important? 1.1 Introduction: what is the problem? ![]()
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